We are on a mission to help our customers by guiding them through their document technology journey and providing the high-touch technical support that allows them to focus on what’s important in their world. In this way, we make a huge difference in not just the bottom lines of the companies we serve, but more importantly in the lives of the people that work at those companies. Joining the Advanced Office team will give you the opportunity to help others in significant ways, gain new skills, and be rewarded for your efforts. Come be part of an encouraging environment with teammates that care about you and leadership that empowers you.
“Advanced Office is a great place to work because of two words, the people. I noticed when I first started that everyone was so incredibly friendly, warm, and welcoming that I felt at home almost immediately.”
“I can really focus on building relationships with customers based on trust, knowing that all the promises I make to them will be supported by the entire Advanced Office team, including the admin and service departments.”
“…the aspect I enjoy the most of Advanced Office is the staff. My coworkers have been the most helpful and kindest people. I truly feel that I am part of a team that has supported me from Day 1 especially when I was learning the ropes.”
“Advanced Office truly cares about the customer, and doing things the right and honest way…to me, that is the most important factor in my happiness of being an employee of this company.”
As an Account Executive at Advanced Office, you will transform the way organizations and people work, using technology to make document processes faster, more accurate, and more secure. You will feel the exhilaration of success, as well as gratitude from customers, as you work collaboratively with businesses large and small to solve problems and help customers advance their goals.
Job Summary
The Advanced Office Account Executive is a full cycle outside sales role crucial to the success of the organization. Responsible for all stages in the sales cycle, from prospecting to closing and account management, this is a role for a self-motivated individual that can build long term relationships based on the mutually beneficial principle of solving problems with technology.
What you’ll do
What you bring
Why our customers buy from Advanced Office
For 45 years, we’ve been helping our customers improve their document processes so they can focus on what matters to them. As an independent authorized dealer for multiple manufacturers, we provide best-of-breed solutions to offer our customers the hardware, software, and services they require to meet their goals and advance their digital transformation.
Advanced Office is locally owned with just under 100 employees. We believe in delivering a superior customer experience throughout all interactions with our company. This has created a loyal following and long term customer relationships. We are uniquely sized and structured to provide this unlike anyone else. We are small enough to provide the personal attention customers desire and large enough to handle the biggest needs. With local and involved ownership, decisions are made quickly and easily for customer accommodations.
Being independent has also allowed us to deliver the level of technical service and customer support that our clientele deserve. We continue to invest heavily in our service department, both in the team and the technology. Intentionally overstaffing the team allows for continuous training while not affecting customer response times, specialized software provides strong communications throughout, and heavily stocked vehicle inventories ensure we have the needed parts on hand. All of this adds up to a customer experience unlike any other in the industry.
How you will help customers
Account Executives with Advanced Office take our vision to the market, bringing in new customers and working with existing customers as consultants to find the best solutions to their challenges and improve their document processes. By offering a suite of products to cover the full document lifecycle, our team helps at every step in our customers’ journey.
Whether it’s upgrading old printers and multifunction copiers with the latest productivity-enhancing technology, streamlining a cumbersome manual process with automation and software, or simply taking over service on a customer’s existing devices to cut their costs and consolidate vendors, our Account Executives solve problems and build loyal customers.
Why others choose to sell for Advanced Office
There are many reasons, big and small, that sales professionals choose to sell for Advanced Office. First and foremost, team members cite the strong company culture and people as the reason they choose AO. Our tight-knit sales teams work together and encourage each other to ensure success. They know they are never alone, utilizing the support from our knowledgeable specialists, mentors, and managers. Our sales professionals also know they can rely on our helpful administrative teams and skilled service technicians to provide a superior customer experience that keeps clients coming back and allows sales to focus on selling.
Add to this the products and solutions they believe in, large territories, the freedom to work all types and sizes of accounts, and competitive salaries, commissions, and bonuses, and it’s easy to see why Advanced Office is a great place to sell for.
Compensation
Our uncapped compensation plans include a salary, commissions, and bonuses that reward your hard work and success. With plans available for every level of experience and a path to advance your career, we love to see our team members growing their income. Annual pay range: $42K - $150K and up.
Benefits
We offer a full benefits package including:
As an Account Executive at Advanced Office, you will transform the way organizations and people work, using technology to make document processes faster, more accurate, and more secure. You will feel the exhilaration of success, as well as gratitude from customers, as you work collaboratively with businesses large and small to solve problems and help customers advance their goals.
Job Summary
The Advanced Office Account Executive is a full cycle outside sales role crucial to the success of the organization. Responsible for all stages in the sales cycle, from prospecting to closing and account management, this is a role for a self-motivated individual that can build long term relationships based on the mutually beneficial principle of solving problems with technology.
What you’ll do
What you bring
Why our customers buy from Advanced Office
For 45 years, we’ve been helping our customers improve their document processes so they can focus on what matters to them. As an independent authorized dealer for multiple manufacturers, we provide best-of-breed solutions to offer our customers the hardware, software, and services they require to meet their goals and advance their digital transformation.
Advanced Office is locally owned with just under 100 employees. We believe in delivering a superior customer experience throughout all interactions with our company. This has created a loyal following and long term customer relationships. We are uniquely sized and structured to provide this unlike anyone else. We are small enough to provide the personal attention customers desire and large enough to handle the biggest needs. With local and involved ownership, decisions are made quickly and easily for customer accommodations.
Being independent has also allowed us to deliver the level of technical service and customer support that our clientele deserve. We continue to invest heavily in our service department, both in the team and the technology. Intentionally overstaffing the team allows for continuous training while not affecting customer response times, specialized software provides strong communications throughout, and heavily stocked vehicle inventories ensure we have the needed parts on hand. All of this adds up to a customer experience unlike any other in the industry.
How you will help customers
Account Executives with Advanced Office take our vision to the market, bringing in new customers and working with existing customers as consultants to find the best solutions to their challenges and improve their document processes. By offering a suite of products to cover the full document lifecycle, our team helps at every step in our customers’ journey.
Whether it’s upgrading old printers and multifunction copiers with the latest productivity-enhancing technology, streamlining a cumbersome manual process with automation and software, or simply taking over service on a customer’s existing devices to cut their costs and consolidate vendors, our Account Executives solve problems and build loyal customers.
Why others choose to sell for Advanced Office
There are many reasons, big and small, that sales professionals choose to sell for Advanced Office. First and foremost, team members cite the strong company culture and people as the reason they choose AO. Our tight-knit sales teams work together and encourage each other to ensure success. They know they are never alone, utilizing the support from our knowledgeable specialists, mentors, and managers. Our sales professionals also know they can rely on our helpful administrative teams and skilled service technicians to provide a superior customer experience that keeps clients coming back and allows sales to focus on selling.
Add to this the products and solutions they believe in, large territories, the freedom to work all types and sizes of accounts, and competitive salaries, commissions, and bonuses, and it’s easy to see why Advanced Office is a great place to sell for.
Compensation
Our uncapped compensation plans include a salary, commissions, and bonuses that reward your hard work and success. With plans available for every level of experience and a path to advance your career, we love to see our team members growing their income. Annual pay range: $42K - $150K and up.
Benefits
We offer a full benefits package including:
As an Account Executive at Advanced Office, you will transform the way organizations and people work, using technology to make document processes faster, more accurate, and more secure. You will feel the exhilaration of success, as well as gratitude from customers, as you work collaboratively with businesses large and small to solve problems and help customers advance their goals.
Job Summary
The Advanced Office Account Executive is a full cycle outside sales role crucial to the success of the organization. Responsible for all stages in the sales cycle, from prospecting to closing and account management, this is a role for a self-motivated individual that can build long term relationships based on the mutually beneficial principle of solving problems with technology.
What you’ll do
What you bring
Why our customers buy from Advanced Office
For 45 years, we’ve been helping our customers improve their document processes so they can focus on what matters to them. As an independent authorized dealer for multiple manufacturers, we provide best-of-breed solutions to offer our customers the hardware, software, and services they require to meet their goals and advance their digital transformation.
Advanced Office is locally owned with just under 100 employees. We believe in delivering a superior customer experience throughout all interactions with our company. This has created a loyal following and long term customer relationships. We are uniquely sized and structured to provide this unlike anyone else. We are small enough to provide the personal attention customers desire and large enough to handle the biggest needs. With local and involved ownership, decisions are made quickly and easily for customer accommodations.
Being independent has also allowed us to deliver the level of technical service and customer support that our clientele deserve. We continue to invest heavily in our service department, both in the team and the technology. Intentionally overstaffing the team allows for continuous training while not affecting customer response times, specialized software provides strong communications throughout, and heavily stocked vehicle inventories ensure we have the needed parts on hand. All of this adds up to a customer experience unlike any other in the industry.
How you will help customers
Account Executives with Advanced Office take our vision to the market, bringing in new customers and working with existing customers as consultants to find the best solutions to their challenges and improve their document processes. By offering a suite of products to cover the full document lifecycle, our team helps at every step in our customers’ journey.
Whether it’s upgrading old printers and multifunction copiers with the latest productivity-enhancing technology, streamlining a cumbersome manual process with automation and software, or simply taking over service on a customer’s existing devices to cut their costs and consolidate vendors, our Account Executives solve problems and build loyal customers.
Why others choose to sell for Advanced Office
There are many reasons, big and small, that sales professionals choose to sell for Advanced Office. First and foremost, team members cite the strong company culture and people as the reason they choose AO. Our tight-knit sales teams work together and encourage each other to ensure success. They know they are never alone, utilizing the support from our knowledgeable specialists, mentors, and managers. Our sales professionals also know they can rely on our helpful administrative teams and skilled service technicians to provide a superior customer experience that keeps clients coming back and allows sales to focus on selling.
Add to this the products and solutions they believe in, large territories, the freedom to work all types and sizes of accounts, and competitive salaries, commissions, and bonuses, and it’s easy to see why Advanced Office is a great place to sell for.
Compensation
Our uncapped compensation plans include a salary, commissions, and bonuses that reward your hard work and success. With plans available for every level of experience and a path to advance your career, we love to see our team members growing their income. Annual pay range: $42K - $150K and up.
Benefits
We offer a full benefits package including:
Do you like helping people? Do you like working in a fast-paced environment? Do you want to work for a company that gives you the coaching you need to grow and be successful in a career, not just another job? Then Advanced Office is the right place to build your career!
Advanced Office is a leader in the Southern California area document technology space. It’s our mission to help our customers improve their document processes so they can focus on what matters to them. We’re looking for a Customer Experience Representative to join our team in Irvine.
Essential Duties:
Receive incoming supply requests from clients on the phone or submitted electronically
Proactively monitor software applications and call load
Utilize the tools of the Dispatch Command Center to optimize call distribution and fulfill customer needs
Work with customers and team members to fulfill service and supply requests in a way that results in a consistently positive customer experience
Process dropship consumable orders through designated vendors
Process service requests from clients on the phone or submitted electronically and submit to appropriate field technicians
Attempt to troubleshoot customer concerns and triage the call prior to sending a technician or specialist
Direct incoming calls to different areas of the company when applicable
Cross train in other areas of the department to fill in where needed
On-going Software Support (e-Automate, e-Info, FMAudit, @Remote, Datablaze)
Special projects and/or other related duties as assigned
Knowledge and Skills:
AA Degree or Equivalent preferred but not required
A positive attitude and an internal drive to accomplish team goals
Superior customer service skills and previous successful customer service experience
Clerical skills in Word, Excel, Outlook and PowerPoint
Strong analytical and math skills
Excellent verbal and written communication skills
Strong follow-through skills and systems
Ability to work well under pressure to achieve goals and meet deadlines
Ability to multi-task several high priority duties at once
Ability to work with minimal supervision and make appropriate and effective decisions
Term: Full Time (8am - 5pm)
Location: Irvine
Pay Range: $18-$21 / hr
Benefits: Complete benefits package including Medical, Dental, Vision, 401K, Supplemental, Life Insurance, Vacation Time, Sick Time, Volunteer Hours, and Tuition Reimbursement
Company Life, Culture, and Core Values:
Named as a Top Workplace by the Orange County Register for four consecutive years, we owe our success to our amazing team members.
Advanced Office is an encouraging place to work, filled with supportive team members that share our mission to provide a superior experience for our customers. A great place to show your talent and work ethic, as well as learn new skills, Advanced Office encourages employee growth with training and tuition reimbursement.
As a part of the Southern California community for over 45 years, we also encourage our team to give back with our paid volunteer hours program.
Our Why Statement reads: “We relentlessly care about getting it right, so that you can do what inspires you.”
This captures our motivation to deliver for our customers an exceptional product and service so they can do what they do best. Our work is important because their work is important.
Our Core Values guide our decision making each day:
Caring makes great things happen
All hands working together
Performing at our highest potential
Doing the right thing… Integrity Always
Why our customers do business with Advanced Office:
For 45 years, we’ve been helping our customers improve their document processes so they can focus on what matters to them. As an independent authorized dealer for multiple manufacturers, we provide best-of-breed solutions to offer our customers the hardware, software, and services they require to meet their goals and advance their digital transformation.
Advanced Office is locally owned with just under 100 employees. We believe in delivering a superior customer experience throughout all interactions with our company. This has created a loyal following and long-term customer relationships. We are uniquely sized and structured to provide this unlike anyone else. We are small enough to provide the personal attention customers desire and large enough to handle the biggest needs. With local and involved ownership, decisions are made quickly and easily for customer accommodations.
Being independent has also allowed us to deliver the level of technical service and customer support that our clientele deserve. We continue to invest heavily in our service department, both in the team and the technology. Intentionally overstaffing the team allows for continuous training while not affecting customer response times, specialized software provides strong communications throughout, and heavily stocked vehicle inventories ensure we have the needed parts on hand. All of this adds up to a customer experience unlike any other in the industry.
Apply Today with the form below!
Contact us with any questions at 714-547-9500
Do you like getting all the details right to create a perfect big picture? Do you want your work to make a significant impact in a company’s operations? Do you want to make a difference for thousands of customers alongside amazing team members? Then Advanced Office is the right place to build your career!
Advanced Office is a leader in the Southern California area document technology space. It’s our mission to help our customers improve their document processes so they can focus on what matters to them. We’re looking for a Contracts Administrator to join our team.
Essential Duties:
Customer Service Contract and Equipment set-up in ERP system (e-Automate)
Oversight of automated meter collection (customer usage) and data uploads
Regular phone and email communications with customers to collect meter information
On-going customer contract changes, additions, or terminations
Customer contract and lease company billing and auditing
Usage of multiple software platforms (e-Automate, e-Info, FMAudit, @Remote, Kyocera Fleet Services, FleetView) for timely and accurate billing
Provide back-up for administration staff as needed
Monitor, screen, respond to and distribute incoming communications
Answer and manage incoming calls in a professional and courteous manner
Liaise with internal staff at all levels and interact with external clients as needed
Prepare and edit correspondence, communications, presentations, and other documents as needed
Assist in maintaining databases
Conduct research, collect and analyze data to prepare reports and documents
Special projects and/or other related duties as assigned
Knowledge and Skills:
AA Degree or Equivalent
Strong knowledge of ERP systems
Computer skills and knowledge of Microsoft Office Suite and relevant software
Knowledge of recurring contract account types and billing practices
Superior math aptitude
Excellent verbal and written communication skills
Strong problem-solving, and follow-through skills and systems
Ability to maintain strict confidentiality
Ability to work well under pressure to achieve goals and meet deadlines
Ability to multi-task several high priority duties at once
Ability to work with minimal supervision and make appropriate and effective decisions
Term: Full Time (8am - 5pm)
Location: Irvine
Pay Range: $21-$27 / hr
Benefits: Complete benefits package including Medical, Dental, Vision, 401K, Supplemental, Life Insurance, Vacation Time, Sick Time, Volunteer Hours, and Tuition Reimbursement
Company Life, Culture, and Core Values:
Named as a Top Workplace by the Orange County Register for four consecutive years, we owe our success to our amazing team members.
Advanced Office is an encouraging place to work, filled with supportive team members that share our mission to provide a superior experience for our customers. A great place to show your talent and work ethic, as well as learn new skills, Advanced Office encourages employee growth with training and tuition reimbursement.
As a part of the Southern California community for over 45 years, we also encourage our team to give back with our paid volunteer hours program.
Our Why Statement reads: “We relentlessly care about getting it right, so that you can do what inspires you.”
This captures our motivation to deliver for our customers an exceptional product and service so they can do what they do best. Our work is important because their work is important.
Our Core Values guide our decision making each day:
Caring makes great things happen
All hands working together
Performing at our highest potential
Doing the right thing… Integrity Always
Why our customers do business with Advanced Office:
For 45 years, we’ve been helping our customers improve their document processes so they can focus on what matters to them. As an independent authorized dealer for multiple manufacturers, we provide best-of-breed solutions to offer our customers the hardware, software, and services they require to meet their goals and advance their digital transformation.
Advanced Office is locally owned with just under 100 employees. We believe in delivering a superior customer experience throughout all interactions with our company. This has created a loyal following and long-term customer relationships. We are uniquely sized and structured to provide this unlike anyone else. We are small enough to provide the personal attention customers desire and large enough to handle the biggest needs. With local and involved ownership, decisions are made quickly and easily for customer accommodations.
Being independent has also allowed us to deliver the level of technical service and customer support that our clientele deserve. We continue to invest heavily in our service department, both in the team and the technology. Intentionally overstaffing the team allows for continuous training while not affecting customer response times, specialized software provides strong communications throughout, and heavily stocked vehicle inventories ensure we have the needed parts on hand. All of this adds up to a customer experience unlike any other in the industry.
Apply Today with the form below!
Contact us with any questions at 714-547-9500
Advanced Office has been serving California for 40 years with first-rate technology and business solutions to streamline your workflow.
14370 Myford Road, Suite 100
Irvine, CA 92606
Phone: 714.547.9500
8282 White Oak. Ave, Suite 110
Rancho Cucamonga,
CA 91730
Direct: 877.547.9500