Join Our Team

As an Account Executive at Advanced Office, you will transform the way organizations and people work, using technology to make document processes faster, more accurate, and more secure. You will feel the exhilaration of success, as well as gratitude from customers, as you work collaboratively with businesses large and small to solve problems and help customers advance their goals.

Job Summary
The Advanced Office Account Executive is a full cycle outside sales role crucial to the success of the organization. Responsible for all stages in the sales cycle, from prospecting to closing and account management, this is a role for a self-motivated individual that can build long term relationships based on the mutually beneficial principle of solving problems with technology.

Territories available in Orange County, Los Angeles, Inland Empire, and San Diego>

Essential Duties

• Conduct regular outbound prospecting activities including phone calls, in-person calls, emails, and social media posts.
• Set face-to-face, virtual, and phone appointments with new and current clients
• Develop and present solutions tailored to address each client’s specific business needs
• Expand product/service footprint in current clients
• Identify and demonstrate benefits and value to prospective clients and key decision makers
• Consistently close sales and achieve monthly activity and profitability goals
• Actively grow skills and knowledge through regular training
• Additional duties as assigned

Requirements

• A high level of determination, grit, and work ethic
• Strong analytical skills and a drive to help customers solve problems using technology
• Proven ability to uncover opportunities and close sales with integrity
• Ability to problem-solve independently as well as with a team
• Demonstrated ability to work collaboratively
• Proficient in business technology use (MS Office, Word, Excel, Outlook)
• College degree is preferred but not required
• 1 – 3 years of document technology sales experience
• A valid driver’s license, a reliable vehicle, an excellent driving record, and acceptable levels of insurance

Why our customers buy from Advanced Office
For 45 years, we’ve been helping our customers improve their document processes so they can focus on what matters to them. As an independent authorized dealer for multiple manufacturers, we provide best-of-breed solutions to offer our customers the hardware, software, and services they require to meet their goals and advance their digital transformation.

Advanced Office is locally owned with just under 100 employees. We believe in delivering a superior customer experience throughout all interactions with our company. This has created a loyal following and long term customer relationships. We are uniquely sized and structured to provide this unlike anyone else. We are small enough to provide the personal attention customers desire and large enough to handle the biggest needs. With local and involved ownership, decisions are made quickly and easily for customer accommodations.

Being independent has also allowed us to deliver the level of technical service and customer support that our clientele deserve. We continue to invest heavily in our service department, both in the team and the technology. Intentionally overstaffing the team allows for continuous training while not affecting customer response times, specialized software provides strong communications throughout, and heavily stocked vehicle inventories ensure we have the needed parts on hand. All of this adds up to a customer experience unlike any other in the industry.

How you will help customers
Account Executives with Advanced Office take our vision to the market, bringing in new customers and working with existing customers as consultants to find the best solutions to their challenges and improve their document processes. By offering a suite of products to cover the full document lifecycle, our team helps at every step in our customers’ journey.

Whether it’s upgrading old printers and multifunction copiers with the latest productivity-enhancing technology, streamlining a cumbersome manual process with automation and software, or simply taking over service on a customer’s existing devices to cut their costs and consolidate vendors, our Account Executives solve problems and build loyal customers.

Why others choose to sell for Advanced Office
There are many reasons, big and small, that sales professionals choose to sell for Advanced Office. First and foremost, team members cite the strong company culture and people as the reason they choose AO. Our tight-knit sales teams work together and encourage each other to ensure success. They know they are never alone, utilizing the support from our knowledgeable specialists, mentors, and managers. Our sales professionals also know they can rely on our helpful administrative teams and skilled service technicians to provide a superior customer experience that keeps clients coming back and allows sales to focus on selling.

Add to this the products and solutions they believe in, large territories, the freedom to work all types and sizes of accounts, and competitive salaries, commissions, and bonuses, and it’s easy to see why Advanced Office is a great place to sell for.

Compensation
Our uncapped compensation plans include a salary, commissions, and bonuses that reward your hard work and success. With plans available for every level of experience and a path to advance your career, we love to see our team members growing their income. Annual pay range: $42K - $150K and up.

Benefits
We offer a full benefits package including:

• Medical insurance with multiple plan options
• Dental and Vision insurance options
• 401K with a 50% company match
• Vacation and Sick leave time
• Paid volunteer hours
• Short and long term disability insurance
• Critical illness and accident insurance
• Complimentary life insurance policy
• Flexible spending options
• Pet Insurance options
• Tuition / Education reimbursement

JOB SUMMARY: Provide remote technical support for customers and internal employees. The right person in this position will be excited to work with all types of customers to quickly and completely solve their computer, hardware (copier), or software problems to save the day.

Advanced Office is a leader in the Southern California area document technology space. It’s our mission to help our customers improve their document processes so they can focus on what matters to them. We’re looking for an Help Desk Technical Support Representative to join our team.

NOTE: While this is an IT position, an applicant’s customer service skills and ability to learn are more important than current technical experience or skill levels. Training can be provided for advanced skills as needed.

Essential Duties:

• Provide prompt and courteous customer service and technical support at all times

• Answer inbound requests from customers regarding issues with hardware peripherals (multi-function printers, scanners, etc.) and software applications, providing Level 1 and Level 2 support remotely and by phone

• Troubleshoot and repair Business Process Automation software solution issues

• Manage communication and progress on ongoing issues requiring manufacturer or higher-level support

• Proactive monitoring and updating of remote device management software for key accounts

• Provide basic desktop support for internal team members

• Occasional customer site visits for implementation

• Additional duties as assigned

Requirements:

• Top Tier customer service skills and a commitment to the quality of the customer’s experience

• Strong Windows and Mac operating system, application, and device networking skills

• Extreme attention to detail

• Ability to manage multiple tasks

• Proven verbal and written communication skills

• Two year College / Trade School degree in computer science, information systems, or related major, and / or two years of related work experience

Term: Full Time (8am - 5pm)

Location: Irvine

Pay Range: $20-$25 / hr

Benefits: Complete benefits package including Medical, Dental, Vision, 401K, Supplemental, Life Insurance, Vacation Time, Sick Time, Volunteer Hours, and Tuition Reimbursement

Company Life, Culture, and Core Values:

Named as a Top Workplace by the Orange County Register for four consecutive years, we owe our success to our amazing team members.

Advanced Office is an encouraging place to work, filled with supportive team members that share our mission to provide a superior experience for our customers. A great place to show your talent and work ethic, as well as learn new skills, Advanced Office encourages employee growth with training and tuition reimbursement.

As a part of the Southern California community for over 45 years, we also encourage our team to give back with our paid volunteer hours program.

Our Why Statement reads: “We relentlessly care about getting it right, so that you can do what inspires you.”

This captures our motivation to deliver for our customers an exceptional product and service so they can do what they do best. Our work is important because their work is important.

Our Core Values guide our decision making each day:

• Caring makes great things happen

• All hands working together

• Performing at our highest potential

• Doing the right thing… Integrity Always

Learn more at www.goadvanced.com/about-us

Apply and upload your resume today!

Advanced Office is an Equal Opportunity Employer.

Do you like to see the smile on someone’s face after you repair a problem? Then this role could be perfect for you. Advanced Office is seeking an experienced, motivated, tech-savvy, and team-oriented individual to service printers and MFPs in the field for our Orange County customer base.

As a field service technician at Advanced Office, you will build relationships with the customers you support and manage the repair of their equipment, ensuring their vital missions are accomplished.

Essential Duties and Responsibilities - Responsibilities include but are not limited to:

• Troubleshoot, repair, and perform preventative maintenance on in-field office equipment (A4 copiers and MFPs, single function printers, fax machines, etc.)

• Daily travel within assigned territory to each customer’s location

• Collect meter reads as needed

• Provide high quality technical support and customer service

• Communicate regularly with customers to ensure satisfaction

• Attend scheduled service meetings and collaborate regularly with fellow technicians

• Keep current with new technology through manufacturers’ classes and computer-based training

• Manage, organize, and optimize parts inventory

• Follow prescribed administration procedures to ensure proper collection and reporting of required data

• Additional duties as assigned

Knowledge, Skills, and Experience

• Mechanical aptitude, skills, and experience

• 1 year of prior professional experience servicing printers (HP, Ricoh, or Kyocera experience preferred)

• Superior customer service with excellent verbal communication and strong follow-through skills

• Must have 5 years of licensed driving experience

• Must have reliable, clean, and well-maintained vehicle, company-approved insurance requirements, a valid Driver’s License, and an excellent driving record

• Strong computer and smart phone skills

• Time management, resource allocation, and territory management skills

• Ability to work well under pressure to achieve goals and meet deadlines

• Emotionally mature and sensitive to the needs of those around you

• Reliable and trustworthy

• Ability to work well under pressure to achieve goals and meet deadlines

• Ability to multi-task several high priority duties at once

• Ability to work with minimal supervision and make appropriate and effective decisions

• Must be able to lift, push and/or pull 50+ lbs and bend, kneel and reach throughout the day

Term: Full Time (8am - 5pm)

Location: Orange County – in field

Starting Pay Range: $22 - $25 / hr.

Benefits: A complete benefits package including Medical, Dental, Vision, 401K, Vacation and Sick Time

Company Life, Culture, and Core Values:

Named as a Top Workplace by the Orange County Register for four consecutive years, we owe our success to our amazing team members.

Advanced Office is an encouraging place to work, filled with supportive team members that share our mission to provide a superior experience for our customers. A great place to show your talent and work ethic, as well as learn new skills, Advanced Office encourages employee growth with training and tuition reimbursement.

As a part of the Southern California community for over 45 years, we also encourage our team to give back with our paid volunteer hours program.

Our Why Statement reads: “We relentlessly care about getting it right, so that you can do what inspires you.”

This captures our motivation to deliver for our customers an exceptional product and service so they can do what they do best. Our work is important because their work is important.

Our Core Values guide our decision making each day:

• Caring makes great things happen

• All hands working together

• Performing at our highest potential

• Doing the right thing… Integrity Always

Learn more at www.goadvanced.com/about-us

Apply and upload your below.

Advanced Office is an Equal Opportunity Employer.

Advanced Office is looking for an experienced Regional Sales Manager with a track record of success. This role is for a professional that is equally skilled in sales as well as team management since it is a hands-on, in-the-field role.

If you are interested in representing an organization that cares about its customers and employees, this may be the role for you. You'll work for leadership that is straight-forward, supportive, and strategic in their approach to clients and the sales team. You'll work alongside administrative and service teams that care about your customers' experience and your success. If you are a hard-working, high-performing sales manager with experience in the office equipment and solutions industry, we welcome you to apply for this position!

Essential Duties:

• Create individualized and team sales plans to achieve rep and branch goals.

• Attend, lead, and support sales calls and activities with team members

• Lead or take part in current customer account reviews

• Manage the retention and upgrade strategy for all current branch accounts

• Develop, implement, and manage strategy to close net new business

• Track and analyze sales activities and report results

• Recruit new sales representatives with a proven track record of success

• Evaluate and assign sales territories

• Develop sales reps through coaching, training, and mentorship to increase productivity

• Perform periodic employee evaluations and reviews

• Champion product and industry knowledge

• Coordinate with the marketing team on lead generation and prospecting campaigns

• Accurate and complete use of sales CRM and sales paperwork for orders and reports

• Additional duties as assigned

Knowledge and Skills:

• AA Degree or Bachelor’s Degree (preferred) and/or five years successful office equipment sales team management experience

• Experience selling Segment 1-5 equipment as well as Production, MPS, and Software 

• Previous experience leveraging a CRM tool to manage the sales pipeline

• Experience planning and implementing sales strategies

• Dedication to delivering an outstanding customer experience

• Solid computer skills and familiarity with the Microsoft Office Suite of products

• Excellent verbal and written communication skills and analytical math skills

• Strong follow-through skills and systems

• Ability to work well under pressure to achieve goals and meet deadlines

• A valid driver’s license, a reliable vehicle, an excellent driving record, and acceptable levels of insurance

Competencies:

• Personal - Strong interpersonal skills, high energy, integrity, time management. Results-driven, action-oriented, resourceful, problem-solver, effective in difficult situations, able to prioritize.

•  

• Leadership - Ability to gain credibility, motivate, and provide leadership. Able to work with a diverse customer base and consistently maintain a positive attitude.

•  

• Technical - Ability to understand and communicate technical concepts and apply them to the customer’s needs.

Term: Full Time
Location: Los Angeles and Inland Empire
Benefits: Full benefits package including:

• Medical insurance with multiple plan options

• Dental and Vision insurance options

• 401K with a 50% company match

• Vacation time, Sick time, and Paid Volunteer hours

• Short and long term disability insurance and critical illness and accident insurance

• Complimentary life insurance policy

• Flexible spending options

• Pet Insurance options

• Tuition / Education reimbursement

Company Life, Culture, and Core Values:
Named as a Top Workplace by the Orange County Register for four consecutive years, we owe our success to our amazing team members.

Advanced Office is an encouraging place to work, filled with supportive team members that share our mission to provide a superior experience for our customers. A great place to show your talent and work ethic, as well as learn new skills, Advanced Office encourages employee growth with training and tuition reimbursement.  

As a part of the Southern California community for over 45 years, we also encourage our team to give back with our paid volunteer hours program. 

Our Why Statement reads: “We relentlessly care about getting it right, so that you can do what inspires you.”

This captures our motivation to deliver for our customers an exceptional product and service so they can do what they do best. Our work is important because their work is important.

Our Core Values guide our decision making each day:

• Caring makes great things happen

• All hands working together

• Performing at our highest potential

• Doing the right thing… Integrity Always

Why our customers buy from Advanced Office:
For over 45 years, we’ve been helping our customers improve their document processes so they can focus on what matters to them. As an independent authorized dealer for multiple manufacturers, we provide best-in-class solutions to offer our customers the hardware, software, and services they require to meet their goals and advance their digital transformation.

Advanced Office is locally owned with just under 100 employees. We believe in delivering a superior customer experience throughout all interactions with our company. This has created a loyal following and long-term customer relationships. We are uniquely sized and structured to provide this unlike anyone else. We are small enough to provide the personal attention customers desire and large enough to handle the biggest needs. With local and involved ownership, decisions are made quickly and easily for customer accommodations.

Being independent has also allowed us to deliver the level of technical service and customer support that our clientele deserve. We continue to invest heavily in our service department, both in the team and the technology. Intentionally overstaffing the team allows for continuous training while not affecting customer response times, specialized software provides strong communications throughout, and heavily stocked vehicle inventories ensure we have the needed parts on hand. All of this adds up to a customer experience unlike any other in the industry. 

Why others choose to sell for Advanced Office:
There are many reasons, big and small, that sales professionals choose to sell for Advanced Office. First and foremost, team members cite the strong company culture and people as the reason they choose AO. Our tight-knit sales teams work together and encourage each other to ensure success. They know they are never alone, utilizing the support from our knowledgeable specialists, mentors, and managers. Our sales professionals also know they can rely on our helpful administrative teams and skilled service technicians to provide a superior customer experience that keeps clients coming back and allows sales to focus on selling.

Add to this the products and solutions they believe in, large territories, the freedom to work all types and sizes of accounts, and competitive salaries, commissions, and bonuses, and it’s easy to see why Advanced Office is a great place to sell for.


Contact us today at 714-547-9500 if you have a passion for helping customers and seeing your team succeed. Apply online at http://www.goadvanced.com/careers.

As an Order Processing Associate at Advanced Office, you will play a key role ensuring the orders from our Sales Reps get accurately and quickly reviewed and moved through our system. Your emphasis on details, grasp of the big picture, and respected knowledge will make an impact both throughout the organization and with customers.

Advanced Office is a leader in the Southern California area document technology space. It’s our mission to help our customers improve their document processes so they can focus on what matters to them. We’re looking for an Order Processor to join our growing team in Irvine.

Essential Duties:

• Manage the order cycle, processing orders in a timely and accurate manner

• Order acknowledgment, validation, and integrity

• Data entry in various internal systems; ensure necessary action items are completed

• Communicate details to appropriate parties in accordance with company procedures

• Monitor order status; Liaise with internal and external customers to ensure the successful installation/implementation of the order requirements

• Issue accurate invoices upon completion of delivery

• Maintain key relationships with Management, Sales, Service, Contracts, Accounting and Lease Partners

• Assist with lease administration functions as necessary

• Act as a resource and deal “quarterback” for sales team members

• Other duties as assigned

Knowledge and Skills:

• AA Degree or Equivalent

• Knowledge of ERP systems

• Computer skills and knowledge of Microsoft Office Suite and relevant software

• Knowledge of bundled leasing practices with various preferred lease partners preferred

• Superior math aptitude

• Excellent verbal and written communication skills

• High level internal customer service skills

• Strong problem-solving, attention to detail, and follow-through skills and systems

• Ability to be a subject matter expert in your area of authority

• Ability to maintain strict confidentiality

• Ability to work well under pressure to achieve goals and meet deadlines

• Ability to multi-task several high priority duties at once

• Ability to work with minimal supervision and make appropriate and effective decisions

Company Life, Culture, and Core Values:

Named as a Top Workplace by the Orange County Register for four consecutive years, we owe our success to our amazing team members.

Advanced Office is an encouraging place to work, filled with supportive team members that share our mission to provide a superior experience for our customers. A great place to show your talent and work ethic, as well as learn new skills, Advanced Office encourages employee growth with training and tuition reimbursement.

As a part of the Southern California community for over 45 years, we also encourage our team to give back with our paid volunteer hours program.

Our Why Statement reads: “We relentlessly care about getting it right, so that you can do what inspires you.”

This captures our motivation to deliver for our customers an exceptional product and service so they can do what they do best. Our work is important because their work is important.

Our Core Values guide our decision making each day:

• Caring makes great things happen

• All hands working together

• Performing at our highest potential

• Doing the right thing… Integrity Always

Term: Full Time (8:00am - 5:00pm)

Location: Irvine, in office

Starting Pay Range: $22 - $25 / hr.

Benefits: Complete benefits package including Medical, Dental, Vision, 401K, Supplemental, Life Insurance, Vacation Time, Sick Time, Volunteer Hours, and Tuition Reimbursement

Apply and upload your resume today!

Advanced Office is an Equal Opportunity Employer.