If your company has multiple printers that each get plenty of use, your business isn't alone. The printer is one of the most-used business machines in an office, and a lot depends on your printers working well. That's why more companies are now signing up for managed print services.
Keeping Printers Running
The most basic service of managed print is one of the most important. It's taking care of the maintenance of each machine so that it stays in good working order. This maintenance can keep small problems from turning into big ones, and it allows the machines to get repaired quickly instead of a long wait and printer downtime. This saves you from a loss of productivity, as employees don't have to put off their print jobs until the machines are working again.
Keeping Printers Stocked
If your printer works fine but has no ink or toner, the machine being in good working order does your office no good. Part of managed print services is to make sure that each machine is stocked with everything it needs. That includes the correct ink or toner as well as the correct paper sizes that each need. No office wants downtime as they wait for someone to find out which ink a printer needs and then to get it and figure out how to install it. None of that is necessary with managed print services. It's all taken care of as needed so that the machines are always stocked and ready to take on any project your employees have for them.
Higher Productivity
Having working machines in good repair ready to be used protects you from having downtime for your employees as they wait for a machine. However, it also protects you from IT downtime. If you have your IT workers taking care of printer issues when there are certainly other things they should be doing, you take time away from their IT tasks. This is a loss of IT productivity, and it can be a serious problem if IT is too distracted by the printers. IT personnel need to concentrate on the computer systems to keep them running and free from malware and other problems. Let dedicated printer techs take care of the printer issues when needed.
Getting your printer needs taken care of may not seem like a big deal, but it only takes one outage to find out just how vital those machines are. To avoid this downtime and a dip in employee morale that comes from non-working office machines, invest in managed print services to keep it all going strong. When you're ready for these services in your office, contact us to find out just what we can do for your office's productivity.
