Hardware and Solutions Training Agenda

Solid product and solutions knowledge is a crucial part of being a collaborative sales professional. It's important to take the time early to get up to speed on offerings a rep may not be familiar with. At the same time, the rep will need to balance training time with the productive prospecting and sales activities needed to build and maintain a pipeline.

It's recommended that a rep new to our product lines spend about 30 to 60 mintues each day on self-paced training for the first two to four weeks. After that 30 to 60 minutes per week in ongoing training activities will help the rep to stay current with changing technology.

If you are new to Ricoh, Kyocera, or Lexmark, here are the recommended training courses:

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Ricoh Recommended Training

Most classes below are offered through the Ricoh Learning Institute website. It is recommended that you log in to this website and save your password in your browser. This will allow these links below to work smoothly. If you are logged out when you click a link, you will need to log in, then come back to this page and click the link again.

Current Models - Core Products

IM C series training

MP 2555 / MP 3055 / MP 3555 / MP 4055 / MP 5055 / MP 6055 Sales tutorial & Certification

MP 6503 / MP 7503 / MP 9003 Sales Tutorial & Certification

Smart Operation Panel and Workstyle Innovation Technology Sales Tutorial & Certification

Dynamic Workplace Intelligence Challenge

Renewed

MP C3004EX / MP C3504EX/MP C4504EX/MP C6004EX Sales Tutorial & Certification

MP C2004ex / MP C2504ex Sales Tutorial & Certification

MP 501SPF / 601SPF Sales Tutorial & Certification

MP C307 / MP C407 Sales Tutorial & Certification

MP 402SPF Sales Tutorial & Certification

Solutions and Security

RSI v1.2 Overview for Sales

RICOH Cloud Workflow Solutions for Dealer Sales-Updated 2019

Integrated Cloud Environment (ICE) Tutorial & Certification

RICOH Integrated Cloud Environment 2.0 Sales Awareness Training **

Device Security Concepts Part 1

Device Security Concepts Part 2

Mobile Printing Solutions Overview Tutorial & Certification

Cloud Computing Basics

Communications

D2200 D5520 D6510 D7500 D8400 IFPD Sales Tutorial & Certification

Playbook for Visual Communications Products and Servicese Sales Tutorial & Certification

Production

Pro C5300S Color Series

Pro C7200 Color Series

Pro C9200 / Pro C9210 Product Sales Tutorial & Certification

Pro C9200 Color Series for CIP sales

Pro 8300 Monochrome Series

 

Kyocera Recommended Training

Most Kyocera training can be found in the Learning Center through KDA Central

General

Sales Introduction to Kyocera

Hardware

Sales TASKalfa 6053ci, 5053ci, 4053ci, 3553ci, 3253ci, 2553ci and 6003i, 5003i 4003i

TASKalfa 8353ci 7353ci Sales Training

Sales TASKalfa 4012i and TASKalfa 3212i

TASKalfa 9003i 8003i 7003i Sales Training

Sales TASKalfa 508ci and TASKalfa 408ci

Sales TASKalfa 358ci and 308ci Series Overview

Sales ECOSYS M6635cidn MFP Series and ECOSYS P7240cdn Printer Series

Sales ECOSYS P3260dn, ECOSYS P3155dn, ECOSYS P3150dn, ECOSYS P3145dn Certification Course

ECOSYS M3860idnf M3860idn Sales Certification Training

Sales ECOSYS M3660idn and ECOSYS M3655idn

Sales ECOSYS P3060dn, ECOSYS P3055dn, ECOSYS P3050dn, and ECOSYS P3045dn

Solutions

Introduction to Kyocera Total Document Solutions

Sales Business Apps Overview

DMConnect Online Sales Training Course

Kyocera Net Manager & MyQ Online Sales Training Course

Solution Selling®

 

Lexmark Recommended Training

Lexmark University is Accessed through https://partnernet.lexmark.com/  It is recommended that you log in to this website and save your password in your browser. This will allow these links below to work smoothly. If you are logged out when you click a link, you will need to log in, then come back to this page and click the link again. (Note: Chrome browser seems to not show video for the classes. Microsoft Edge and Internet Explorer browsers seem to work fine.)

Hardware

Why Lexmark Hardware?

BSD Small/Medium Workgroup A4 Mono Partner Training

BSD Large Workgroup Color A4

BSD Large Workgroup Mono A4 7 Series

BSD Medium Workgroup Color A4

BSD Medium Workgroup Mono A4
 

Miscellaneous

Sustainability

Lexmark Full Spectrum Security

 

Solutions

Lexmark Solutions Overview - US EN 2020

Embbeded Solutions Framework

Lexmark Mobility Solutions Sales Training for Channel Partners

Mobile Print

Introduction to Scan to Network Premium

Google Cloud Print (eSF)

Introduction to Solution Composer

Lexmark Solution Composer- SALES Training

 

Cloud Services

Lexmark Cloud Services - Part 1 of 2

Lexmark Cloud Services - Part 2

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