Hardware & Solutions Training

Solid product and solutions knowledge is a crucial part of being a collaborative sales professional. It's important to take the time early to get up to speed on offerings a rep may not be familiar with. At the same time, the rep will need to balance training time with the productive prospecting and sales activities needed to build and maintain a pipeline.

It's recommended that a rep new to our product lines spend about 30 to 60 minutes each day on self-paced training for the first two to four weeks. After that 30 to 60 minutes per week in ongoing training activities will help the rep to stay current with changing technology.

If you are new to Ricoh, Kyocera, or Lexmark, here are the recommended training courses:

Ricoh Recommended Training

Most classes below are offered through the Ricoh Learning Institute website. It is recommended that you log in to this website and save your password in your browser. This will allow these links below to work smoothly. If you are logged out when you click a link, you will need to log in, then come back to this page and click the link again.

HP Recommended Training

HP Training can be found at HP Curiosity which can be accessed through the HP Partner Portal

Click on the HP Curiocity link on the right of the Partner Portal, then click on the Learning link at the top. Search for the course names below:

HP A3 Product Overview

HP A3 Flow Technology Session

HP A3 Security and Sustainability

Original HP Supplies - Performance and Innovation

Original HP Supplies - Security

Kyocera Recommended Training

Most Kyocera training can be found in the Learning Center through KDA Central

General

Sales Introduction to Kyocera

Hardware

Sales TASKalfa 7054ci, 6054ci, 5054ci, 4054ci, 7004i, 6004i, and 5004i, 4004i

Evolution Series TASKalfa 3554ci

TASKalfa 8353ci 7353ci Sales Training

TASKalfa 9003i 8003i 7003i Sales Training

Sales TASKalfa 508ci and TASKalfa 408ci

Sales TASKalfa 358ci and 308ci Series Overview

Sales ECOSYS P6021CDN

Sales ECOSYS P8060cdn

Sales ECOSYS P4060dn

Sales ECOSYS M5526cdw and M5521cdw

Sales ECOSYS M3645IDN and ECOSYS M3145IDN

Sales ECOSYS M3660idn and ECOSYS M3655idn

Sales ECOSYS P2040dw and ECOSYS P2235dw

Sales ECOSYS P5026cdw and ECOSYS P5021cdw

ECOSYS M3860idnf M3860idn Sales Certification Training

SALES ECOSYS M2640IDW, ECOSYS M2540DW, ECOSYS M2635DW, AND ECOSYS M2040DN

SALES ECOSYS M3560IDN, ECOSYS M3550IDN, ECOSYS M3540IDN, AND ECOSYS M3040IDN

SALES ECOSYS M6635CIDN MFP SERIES AND ECOSYS P7240CDN PRINTER SERIES

SALES ECOSYS M8130CIDN, ECOSYS M8124CIDN, ECOSYS M4132IDN AND ECOSYS M4125IDN

Sales ECOSYS P3060dn, ECOSYS P3055dn, ECOSYS P3050dn, and ECOSYS P3045dn

Production

Pro 15000c

Certified Pre-Owned

Sales TASKalfa 6053ci, 5053ci, 4053ci, 3553ci, 3253ci, 2553ci and 6003i, 5003i 4003i

Sales TASKalfa 4012i and TASKalfa 3212i

Solutions

Document Solutions Sales Professional

Sales Business Apps Overview

DMConnect Online Sales Training Course

Kyocera Net Manager & MyQ Online Sales Training Course

Canon Recommended Training

Canon's Learning Zone is accessed through their Partner Portal: https://partners.usa.canon.com/online/myportal/partners/landing.

General

Canon and the Imaging Industry

Enterprise

Identifying A4 Opportunities

Identifying imageCLASS Opportunities

Identifying Opportunities for the imageRUNNER ADVANCE DX Series WBT

ImageRUNNER ADVANCE Walkthroughs

Wide Format

Identifying Opportunities for the ImagePROGRAF TZ Series Solutions

Introduction to Selling ColorWave and PlotWave Solution

Identifying imagePROGRAF TX and TM Series Opportunities

Identifying Opportunities for the Arizona and Colorado Wide Format

Production

Identifying Opportunities for the imagePRESS Lite C270 Series

Identifying Opportunities for the ImagePRESS V1000

Selling the varioPrint 140 Series

Identifying PRISMA Opportunities

Solutions

Pursuing uniFlow Opportunities

Identifying Therefore Opportunities

Starting the Security Conversation

Identifying Authentication Solution Opportunities

Specialty Printers (ID Card, etc.) and Scanners

Specialty Printer recorded webinar

Selling Document Scanners

Lexmark Recommended Training

Lexmark University is Accessed through https://partnernet.lexmark.com/ It is recommended that you log in to this website and save your password in your browser. This will allow these links below to work smoothly. If you are logged out when you click a link, you will need to log in, then come back to this page and click the link again. (Note: Chrome browser seems to not show video for the classes. Microsoft Edge and Internet Explorer browsers seem to work fine.)